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Shipping/Returns

Underwood Ammo - We Ship UPS99.9% of in-stock items ship same day

We work hard to get your orders out as soon as possible that’s why we ship with the best in the business. You can see estimated time frames by seeing the map below.

Most orders placed by 2:00 pm CST, Monday-Friday, will ship the same day, providing the shipping address is correct, we have received the requested documentation (see shipping restrictions), and it is not a holiday. 

Orders placed after 2:00 pm or on weekends, ship the next business day from our warehouse in Sparta, IL.

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Refer to our Ground Time In-Transit Map to the right to see your estimated shipping time.

  • The day your order ships does not count as a time-in-transit day.
  • We only ship to the lower 48 contiguous states.
  • Days indicated are business days, Monday-Friday, not including holidays.

Please understand that this is just a guide, nothing is set or guaranteed by this map. We have added this information for your convenience only, it will give you an idea of delivery times from our offices. 

We appreciate your business!

 

RETURN POLICY

Due to Department of Transportation regulations, we cannot accept returns on ammunition.

All sales are final and made without explicit or implied warranty of merchantability or otherwise. Returns are not accepted under any circumstances other than in the case of defective merchandise. Any defective merchandise shall be returned to us and will be subject to manufacturer approval. In the case of defective merchandise, it is your responsibility to contact Underwood Ammo and arrange for the merchandise to be returned. Upon receipt, the merchandise will be evaluated and tested for defects. If the merchandise is, in fact, defective, it will be replaced with the identical undamaged product or products and the shipping will be reimbursed.

DAMAGES AND SHORTAGES

Any damage or shortage must be reported to Underwood Ammo within seven days of receipt. If the damage or shortage is not reported within the seven day period, the report will be void.

In the rare event that your package is damaged, a claim will be filed with UPS and a refund or replacement will be issued once the claim investigation has concluded.

CANCELLATION

Orders that have not been shipped may be cancelled. A refund will be issued, minus a 6% re-stocking fee. If an order has already been shipped, the order cannot be cancelled.

We reserve the right to cancel any order when the Terms and Conditions have not been complied with. In the event that an order is cancelled, a refund will be issued, minus a 6% re-stocking fee.